Privacy Policy

Last Updated: September 2025

At Arctic Wave, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

  • Personal Information: such as name, email address, phone number, and company details when you contact us or sign up for services.
  • Technical Information: such as IP address, browser type, operating system, and website usage data.
  • Payment/Transaction Data: when you use our services, we may process necessary details to complete transactions.

2. How We Use Your Information

  • To provide and improve our payment services.
  • To communicate with you, including responding to inquiries.
  • To send you updates, service notices, and marketing (only if you opt-in).
  • To comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Service providers who assist in delivering our services.
  • Regulators or authorities where legally required.
  • Business partners where integrations or reporting requires it (with your consent).

4. Data Retention

We keep your personal information only as long as necessary for business, legal, or regulatory purposes.

5. Your Rights

You have the right to:

  • Access, update, or delete your data.
  • Withdraw consent for marketing.
  • Complain to a data protection authority.

6. Contact Us

If you have any questions about this policy or your data, please email us at: info@arcticwave.io